Tech Guru Robert Deignan Reinvents Customer Care

As life becomes more manageable thanks to technology, now and then we are faced with a common problem in most of our gadgets which is malware. Despite being in the technological era, very few of us can confess to actually being tech savvy. Hence the devices that are supposed to be helping us become a thorn in our side. One man knows all this too well, and he started a company to help the average person with technical issues without the hustle of travelling. All one needs is a phone.

 

Background information

 

Robert Deignan is a native of Fort Lauderdale, Florida. He was granted a full football scholarship that allowed him to attend Purdue University, where he earned a degree in Organizational Leadership. In 1997, he played for the Miami Dolphins then moved to NY Jets. He did not feel fulfilled and so in 1998, Deignan co-founded Fanlink, Inc, his first venture. Despite not studying a business course, Robert Deignan felt the burning desire to be in business. He folded this with his passion for technology to lay the ground works for his career. Three years later, he joined iS3, a software company, as the Executive Vice President. iS3 specializes in digital security, personalized technical support and computer optimization. Eventually, thanks to this path, he ended up co-creating a customer service company by the name ATS Digital Services in 2011.

 

ATS Digital Services

 

ATS Digital Services was previously called Inbound Call Experts (ICE) when Robert Deignan co-launched it. The company offers various digital products and services such as laptops, desktop computers, tablets, network connectivity and digital storage. The best part is that these services are provided remotely over the phone. It is important to note that it was the first of its kind to attain AppEsteem certification from AppEsteem after completing all the needed requirements that totalled to thirty-nine. These requirements are mostly rooted in data from software and security companies meaning that ATS was on the right track. It also boasts of certifications from Cisco, Microsoft and many others.

 

More Information

 

Although Robert Deignan has committed himself to technology and business, he still has a love for sports and participates in offshore fishing tournaments and boatbuilding competitions. He has even won an award from The Carolina Boat Builders.

 

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