Securus Technologies is a communications provider for correctional institutions give inmates and families the opportunity to stay in touch. Securus currently serves more than 1.2 million inmates in 3,400 correctional institutions all over the North American Continent.
When inmates have the opportunity to speak to family members on a regular basis, it is very important to the inmate and to his or her family. The process may help inmates be rehabilitated more readily by having such contact as they realize that what they have done to be incarcerated in the first place has hurt the family.
Several different methods are available for inmates to stay in touch with their families. Thes include direct billing, where a bill is sent on a regular basis to a responsible party such as the inmate’s family, collect billing where the called party pays the charge for the call if they accept, inmate debit, where the charge comes out of the inmate’s account, and advance pay, where the charges for the calls are paid in advance.
One drawback of making such an open and accessible communication system available is the possibility of it becoming a pathway for criminal activity. The possibility for inmates to make arrangements for the importing into the prison of drugs, sex, alcohol, and other criminal plans is always a possibility.
Securus has implemented a voice tracking system where the computers can detect and identify any voice and link it to an actual person whenever any speaks on the system. If several different persons are speaking about a plan or a caper to do wrong, the tracking system can identify those individuals.
This is publicized so that the incidents of using the system for such activities is minimized, When inmates and outside individuals are caught in such activities, the recordings of the conversations can be used as evidence in a court of law.